Swingbridge Surgery

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2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Hundreds seek NHS implant adviceAlmost 1,000 private patients with PIP breast implants have contacted the NHS, according to MPs.Tue, 07 Feb 2012 14:45:18 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16932100Spoon-fed babies 'end up fatter'Babies weaned on pureed food tend to end up fatter than infants whose first tastes are finger food, researchers believe.Tue, 07 Feb 2012 01:48:38 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16905371Court hears social care challengeThe ability of English councils to consider their finances when assessing people for social care is being challenged at the Supreme Court.Tue, 07 Feb 2012 13:59:53 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-16915120

HOW DO I...

MAKE AN APPOINTMENT?

Appointments may be made by telephoning 578252 or by calling at the surgery. Patients who persistently fail to attend their appointments may be removed from the practice list.

There are two types of appointment:

Routine appointments where patients can see a doctor of their choice.
Emergency appointments, which are for patients with genuine medical emergencies. The doctor can only deal with the problem requiring immediate attention. If you wish to raise any other matter with the doctor, you will be asked to book a routine appointment. If the doctor considers that your problem is not genuinely urgent or if there is not sufficient time to deal with the matter thoroughly and carefully, you may be asked to book a routine appointment.
We must adhere firmly to this policy to avoid unreasonable waiting times.

If you are unable to keep an appointment please tell us so that we can offer it to somebody else.

HOW DO I...

OBTAIN A HOME VISIT?

Where possible requests for home visits should be made between 8.30 and 10.30am. Be prepared to give brief details of the problem to the receptionist to enable the doctor to assess the urgency of your call. The duty doctor will ring you back to discuss the problem. Please remember, visits are for people who are too ill to attend the surgery. Several patients can be seen in the surgery in the time it takes for a home visit. It is not possible for a specific doctor to visit you.
Visits requested after 10.30am should be for URGENT problems only and will be dealt with as soon as possible by the doctor on duty for that day.

HOW DO I...

OBTAIN TEST RESULTS?

Telephone or call in person, preferably between 3.30 and 4.00pm. In order to maintain confidentiality, results can only be given to the person concerned.

HOW DO I...

OBTAIN TELEPHONE ADVICE?

Please call in the morning. Your details will be taken and the doctor will phone you back or you can ring again at 3.15pm.