News

Important Update: Changes to Repeat Prescription Requests

Important Update: Changes to Repeat Prescription Requests

Dear Patients, We wish to inform you that, starting in February, we will no longer accept repeat prescription requests over the phone, in line with an update to our telephone systems. This change is being made to ensure the accuracy and efficiency of processing your medication needs. Alternative ways you can request your repeat prescriptions…

We are an Armed Forces veteran friendly accredited GP practice.

We are an Armed Forces veteran friendly accredited GP practice.

We are proud to share that Swingbridge Surgery has been an accredited Armed Forces Veteran Friendly GP Practice. This recognition highlights our commitment to providing exceptional care and support to the men and women who have served in the British Armed Forces. As part of the health commitments of the Armed Forces Covenant, we have…

Important Update Regarding Changes to Dressing Services

We want to inform you about an important change regarding your care. For some time now, the funding we receive for providing dressing services has not covered the actual costs involved. Despite our best efforts to continue offering this service, it has become unsustainable for us to do so. As a result, we, along with…

Meet our Advanced Nurse Practitioners

meet our advanced nurse practitioners poster

See how our ANP’s can help you at our surgeries. What is an ANP? – ANP’s are highly trained registered nurses with additional qualifications to assess, diagnose, and treat patients. – ANP’s work alongside GPs to ensure you receive the best care possible. What can ANP’s help with? – Assessment and diagnosis – ANP’s can…

Friends & Family Test Feedback March 2024

Friends & Family Test Feedback March 2024

Discover how our patients rate their experiences! View our monthly Friends and Family Test March reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback March 2024 Overall, how was your experience of our service? Very good – 45.8% Good – 20.8% Neither good nor poor – 12.5% Poor…

Friends & Family Test Feedback February 2024

Friends & Family Test Feedback February 2024

Discover how our patients rate their experiences! View our monthly Friends and Family Test February reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback February 2024 Overall, how was your experience of our service? – February 2024 Good – 7 Neither good nor poor – 2 Poor -…

Friends & Family Test Feedback January 2024

Friends & Family Test Feedback January 2024

Discover how our patients rate their experiences! View our monthly Friends and Family Test January reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback January 2024 Overall, how was your experience of our service? – January 2024 Don’t know – 1 Good – 4 Neither good nor poor…

Enhanced Access appointments

Enhanced Access appointments - we're hear for you evenings and weekends

Primary Care Networks (PCNs) provide enhanced access appointments between the hours of 6.30 pm to 8 pm Mondays to Fridays and 9 am to 5 pm on Saturdays.  As enhanced access will be delivered at a PCN level – not every practice has to be open during these hours. We are pleased to be able to…