Swingbridge Surgery
Call us: 01476 571166
Appointments: 01476 578252

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments

COVID-19 info

Get the latest advice about coronavirus on NHS.UK Coronavirus update Please do not come to the surgery if you have a new continuous cough OR you have developed a fever. ... [continue] COVID-19 info

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. If you live within our practice area you are welcome ... [continue] How to register

Practice boundary

You can check to see if you live within our practice boundary by entering your postcode into the map below. 

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Disabled access

There is good access for the disabled to all of our consultation rooms. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and ... [continue] Disabled access

Named GP

All patients at Swingbridge Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP

Population health management

What is Population Health Management? This work is aimed at improving the health of an entire population. It is about improving the physical and mental health outcomes and wellbeing of ... [continue] Population health management