Swingbridge Surgery
Call us: 01476 571166
Appointments: 01476 578252

You said … we did

We really value all our patients’ comments and suggestions. We read, listen, review and act wherever possible.

Recently…..

You said you were getting the engaged tone when contacting the surgery – So we increased our line capacity
You said we would like to be able to cancel appointments when the surgery is closed- So we now have a system where you can cancel your appointment via an answer phone on our phone system 24 hours a day.
You said you could hear conversations in the waiting room – So we now play music in the waiting area.
You said queues are long to check in when attending for appointments- So we installed a patient self check

Thank you for all your feedback.