Swingbridge Surgery
Call us: 01476 571166
Appointments: 01476 578252

You said … we did

We really value all our patients’ comments and suggestions. We read, listen, review and act wherever possible.


You said you were getting the engaged tone when contacting the surgery – So we increased our line capacity
You said we would like to be able to cancel appointments when the surgery is closed- So we now have a system where you can cancel your appointment via an answer phone on our phone system 24 hours a day.
You said you could hear conversations in the waiting room – So we now play music in the waiting area.
You said queues are long to check in when attending for appointments- So we installed a patient self check

Thank you for all your feedback.