Swingbridge Surgery
Call us: 01476 571166
Appointments: 01476 578252

Patient survey and results

Practice Survey Reporting

National GP Patients Survey 2019

We would like to thank our patients who responded to the latest GP Patient Survey, the results can be found by clicking on this link:

https://www.gp-patient.co.uk/report?practicecode=C83008

In summary 72% describe their overall experience of our GP Practice as GOOD.

These are the three results for our Practice that are the highest compared to the CCG average.

Where the patient experience is best:

83% of respondents were satisfied with the type of appointment they were offered

Local (CCG) average: 78% National average: 74%

100% of respondents took the appointment they were offered

Local (CCG) average: 96% National average: 94%

65% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

Local (CCG) average: 62% National average: 62%