Read our practice policies on these pages.
Accessibility
Accessibility statement for Swingbridge Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....
Home visit policy
At The Welby Group, we understand that some patients may not be able to come into the surgery due to medical reasons. While we aim to provide care in the...
IT policy
This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;...
Join Us in Our Commitment to Sustainability and Health
At the Welby Group, we recognise that climate change is a pressing issue that directly impacts the health of our population. It’s something we all should be concerned about. That’s...
Population health management
What is Population Health Management? This work is aimed at improving the health of an entire population. It is about improving the physical and mental health outcomes and wellbeing of...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
RCGP Active Practice Charter
Our practice has been awarded the ‘RCGP Active Practice Charter’ As a practice we recognise the health benefits of regular physical activity and breaking up time seated or lying awake....
The Welby Group Patient Charter
At the Welby Group, we’re committed to providing high-quality, compassionate care. This charter sets out what patients can expect from us—and what we ask of our patients in return, to...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Date published: 20th September, 2023
Date last updated: 29th June 2025