Real feedback, real experiences. Read our June Friends and Family report to find out what patients think about our care.
Friends and Family Test Feedback June 2025

Real feedback, real experiences. Read our June Friends and Family report to find out what patients think about our care.
Real feedback, real experiences. Read our May Friends and Family report to find out what patients think about our care.
Waiting for a Hospital Appointment or Treatment? We understand that waiting for hospital care can be really difficult, especially if you’re in pain or worried about your health. You can … [continue] Waiting for Hospital Care & ‘Expedite’ Letters
On 8 May 1945, the war in Europe came to an end and millions across the UK and beyond celebrated peace after years of hardship and sacrifice. As we mark … [continue] Today marks 80 years since VE Day – Victory in Europe Day
Discover how our patients rate their experiences! View our monthly Friends and Family February report to see real feedback from those who matter most- YOU!
Discover how our patients rate their experiences! View our monthly Friends and Family January report to see real feedback from those who matter most- YOU!
Dear Patients, We wish to inform you that, starting in February, we will no longer accept repeat prescription requests over the phone, in line with an update to our telephone systems. This change is being made to ensure the accuracy and efficiency of processing your medication needs. Alternative ways you can request your repeat prescriptions…
Discover how our patients rate their experiences! View our monthly Friends and Family December report to see real feedback from those who matter most- YOU!
As we embrace the festive season, it’s important to look out for one another. If you or someone you know needs a little extra support during the holidays, Here are … [continue] Mental Health Support Over Christmas
Discover how our patients rate their experiences! View our monthly Friends and Family November report to see real feedback from those who matter most- YOU!
We are proud to share that Swingbridge Surgery has been an accredited Armed Forces Veteran Friendly GP Practice. This recognition highlights our commitment to providing exceptional care and support to the men and women who have served in the British Armed Forces. As part of the health commitments of the Armed Forces Covenant, we have…
Discover how our patients rate their experiences! View our monthly Friends and Family October report to see real feedback from those who matter most- YOU!
Discover how our patients rate their experiences! View our monthly Friends and Family September report to see real feedback from those who matter most- YOU!
Show your support for increased funding for general practice. Let’s work together to ensure that we have more GPs and nurses available to provide the healthcare services we all need, … [continue] GP Collective Action
🌍💚 World Mental Health Day is today, and we’re challenging YOU to take 15 minutes for your mental wellbeing. Here are two ways you can participate: 1️⃣ Take … [continue] 🌍💚 World Mental Health Day
🔔 Important Update for Our Patients! At The Welby Group, we are committed to protecting our employees and patients from any form of harassment. With new labour laws coming into … [continue] STOP SEXUAL HARASSMENT
Whether you need urgent help or general support, there are resources available to assist you. From helplines and advice lines to therapy services and self-care resources, you don’t have to … [continue] Looking for mental health support in Lincolnshire? 🧠💚
We want to inform you about an important change regarding your care. For some time now, the funding we receive for providing dressing services has not covered the actual costs involved. Despite our best efforts to continue offering this service, it has become unsustainable for us to do so. As a result, we, along with…
Discover how our patients rate their experiences! View our monthly Friends and Family August report to see real feedback from those who matter most- YOU!
Dear Patients, Please note that our practice will be closed on Monday, 26th August 2024 for the late summer bank holiday. We’ll be back to assist you from Tuesday, 27th … [continue] 🚨 Reminder 🚨 Closed on Bank Holiday Monday 26th August
Discover how our patients rate their experiences! View our monthly Friends and Family July report to see real feedback from those who matter most- YOU!
Respiratory Syncytial Virus (RSV) can lead to pneumonia, a serious condition, especially in older adults. The good news is that you can protect yourself by getting the RSV vaccine. Free … [continue] Protect Yourself with the RSV Vaccine
Discover how our patients rate their experiences! View our monthly Friends and Family June report to see real feedback from those who matter most- YOU!
Domestic abuse is an issue that affects far too many lives, and it’s time to make a change. We are excited to share with you a valuable resource that has … [continue] Taking a Stand Against Domestic Abuse!
Discover how our patients rate their experiences! View our monthly Friends and Family May report to see real feedback from those who matter most- YOU!
If you or someone you know is experiencing a mental health crisis you can now dial 111 and choose the ‘mental health option’ to be put through to a member … [continue] Urgent Mental Health Support
Discover how our patients rate their experiences! View our monthly Friends and Family April report to see real feedback from those who matter most- YOU!
See how our ANP’s can help you at our surgeries. What is an ANP? – ANP’s are highly trained registered nurses with additional qualifications to assess, diagnose, and treat patients. – ANP’s work alongside GPs to ensure you receive the best care possible. What can ANP’s help with? – Assessment and diagnosis – ANP’s can…
Discover how our patients rate their experiences! View our monthly Friends and Family Test March reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback March 2024 Overall, how was your experience of our service? Very good – 45.8% Good – 20.8% Neither good nor poor – 12.5% Poor…
Discover how our patients rate their experiences! View our monthly Friends and Family Test February reports to see real feedback from those who matter most- YOU! Friends & Family Test Feedback February 2024 Overall, how was your experience of our service? – February 2024 Good – 7 Neither good nor poor – 2 Poor -…